Here at Parkway we are dedicated to making sure all of our guests can have the best possible experience at our cinemas.

We have tried to cover everything a guest may need to know about our facilities, however if you cannot find the answer to your question here why not try our FAQ's or contact us?

Buying Tickets / Food & Drink

Tickets can be bought in the cinema, over the phone or online. There is a lowered counter section available at our box office. Wheelchair users should find our ATM (Automated Ticket Machine) at a workable height also. If you require any specialist help to book your tickets please call us on (01507) 603333, email us or ask any member of staff in the cinema.

CEA Cards

CEA Card

Parkway Cinemas participates in the CEA card scheme. This scheme enables a disabled cinema guest to receive a complimentary ticket for someone to go with them when they visit a participating cinema.

The card belongs to the disabled person. The disabled person or the carer must present the card in person at the cinema to claim a free ticket. CEA tickets can not be purchased over the phone or online.

A free ticket can only be claimed when purchasing a standard priced film or event cinema ticket. It cannot be used in conjunction with any other offer.

The Card is developed by UKCA’s Disability Working Group, whose members include film exhibitors and distributors, and national disability charities such as Action on Hearing Loss, the RNIB, Dimensions and Muscular Dystrophy UK.

If you have questions about the card and how it works please visit ceacard.co.uk

Cinema Accessibility

Screens 2 and 3 are on the ground floor and accessible for guests in wheelchairs.

You can purchase wheelchair space tickets on the website, over the phone or in person. As there are limited spaces, we recommend getting tickets in advance for wheelchair users.

For more information please refer to the seating plan when booking your tickets or contact us.


In addition to the main cinema toilets there is a wheelchair accessible toilet with enough room for a user and a carer (if required), pull cord alarm, and hand rail.

Subtitled Performances

Parkway aims to show regular subtitled performances of films. This is where the picture and subtitles are shown on the screen for people to read. Sometimes this is because of a foreign language film, or for the benefit of people who are hard of hearing.

See our subtitled shows here, and don't forget to sign up for notifications to stay up to date.

Relaxed Screenings

Our relaxed screenings are designed for customers who live with autism or dementia, and their friends / family.

Our aim is to create a more relaxed and supportive environment, where people are more understanding of the needs of others.

The lights will be left on a little brighter than normal, the sound will be lower and where possible there will be no adverts or trailers before the film.

Like all our film performances, CEA card holders can bring a carer with them for no extra charge.

Cinema goers are free to move around, talk, or take a break during the film if they need to.

Check here for the latest relaxed screenings. Please contact us if you have any questions.

Summer of cinema

Classic films back on the big screen.

£5 per ticket including popcorn.


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